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Troubleshooting, Forced reboot, Reset – Motorola DROID XYBOARD 8.2 User Manual

Page 23: Total equipment coverage

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TROUBLESHOOTING

Troubleshooting

FORCED REBOOT

In the unlikely event that your device becomes unresponsive, try a forced reboot: Press and
hold both Power/Lock

and the down volume key for more than 12 seconds.

RESET

If you forget your unlock pattern or password, you can do a factory data reset to restore your
tablet to its factory settings:
Warning: This deletes all of your data on the tablet. This includes pictures, videos,
documents, and other files that you have not backed up online or on a PC.

1 Turn off your tablet (if necessary, see “Forced reboot”).
2 Press and hold both volume keys while you press Power/Lock

. Your tablet should

show the Boot Mode menu.
Press the volume down key to scroll to Recovery mode, then press the volume up key to
activate it.

3 When you see the Android logo, press both volume keys at the same time. Your tablet

should show the Recovery screen.

a Press the volume down key to scroll to the factory reset option, then press

Power/Lock

to activate it.

b Press the volume down key to scroll to the Yes confirmation, then press

Power/Lock

to activate it.

TOTAL EQUIPMENT COVERAGE

Sign up for Total Equipment Coverage and if your device breaks, gets lost or stolen, or
malfunctions after the manufacturer’s warranty expires, you’re covered. Total Equipment
Coverage combines Verizon Wireless Extended Warranty and Asurion’s Wireless Phone
Protection. For details, go to verizonwireless.com/equipmentprotection.