Manitowoc Ice UNDERCOUNTER QM30 - Manual (Page 21)

Part Number 000001772 07/08 5-1
Section 5
Before Calling for Service
Checklist
If a problem arises during operation of your ice machine, follow the checklist below before calling for service.
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Problem Possible Cause To Correct
Ice machine does not operate No electrical power to the ice machine Replace the fuse/reset the breaker/turn on
the main switch
Toggle switch set improperly Move the toggle switch to the ON position
Low air temperature around ice machine Air temperature must be at least 10
°C
(50
°F)
Ice machine does not release ice or
is slow to harvest Ice machine is dirty Clean and sanitize the ice machine
Ice machine is not level Level the ice machine
Low air temperature around ice machine Air temperature must be at least 10
°C
(50
°F)
Ice quality is poor (soft or not clear) Poor incoming water quality Contact a qualified service company to
test the quality of the incoming water and
make appropriate filter recommendations
Water filtration is poor Replace the filter
Ice machine is dirty Clean and sanitize the ice machine
Water inlet valve filter screen is dirty Remove the water inlet valve and clean
the filter screen
Water softener is working improperly (if
applicable) Repair the water softener