MITSUBISHI ELECTRIC 148 Series - Manual (Page 92)

92 Warranty
MITSUBISHI LCD FLAT PANEL HDTV LIMITED WARRANTY
MITSUBISHI DIGITAL ELECTRONICS AMERICA, INC. (“MDEA”) warrants to the original purchaser of this LCD Flat
Panel HDTV that if purchased from an authorized MITSUBISHI Audio/Video Dealer, should it prove defective by
reason of improper workmanship and/or material:
a. Parts. All parts (except any software incorporated into this HDTV are warranted for a period of one year from
the date of the original purchase at retail. We will repair or replace, at our option, any defective part without charge
for the part. Parts used for replacement may be replaced with those of like kind and quality and may be new or
remanufactured. Parts used for replacement are warranted for the remainder of the original warranty period.
b. Embedded Software. MDEA warrants that all software incorporated into this HDTV (the “Embedded Software”)
will perform in accordance with the functional description of Embedded Software in all material respects, but
MDEA does not warrant that the Embedded Software is error-free. MDEA also does not warrant that the Embedded
Software will be compatible under IEEE 1394 AV/C and HAVi software standards with products produced by any
other manufacturer. The warranty contained in this section shall continue for a period of one year, from the date of
the original purchase from the dealer. If, after prompt notice within the warranty period, MDEA determines that the
Embedded Software has failed to perform in accordance with such functional description in all material respects and
if such failure is not due to accident, misuse, modification or misapplication of the Embedded Software, then MDEA
shall modify or replace the nonconforming Embedded Software at no charge to you, which at MDEA’s sole discretion
may be fulfilled by means of modification or replacement software contained on a replacement memory card for
Customer installation. The foregoing shall be MDEA’s sole obligation to you under this limited warranty. All rights
under this limited warranty on the Embedded Software also subject to your compliance with the terms of the Software
License Agreement applicable to this HDTV, and this limited warranty on the Embedded Software shall be null and
void if the Embedded Software is modified or changed in any manner except as specifically authorized by MDEA.
c. Labor. For certain items that are designed to be replaced by the consumer, including (but not limited to) some
Embedded Software, the consumer is solely responsible for any replacement labor. For all other parts, we will provide
the labor for a warranty repair by an authorized MITSUBISHI service center without charge for one year from the
original date of purchase at retail.
d. Notice. To obtain warranty service, you must notify an authorized MITSUBISHI service center of any defect within
the applicable warranty time period.
BEFORE REQUESTING SERVICE, please review the TV owner’s guide to insure proper installation and
correct customer control adjustment. If the problem persists, please arrange for warranty service.
1. TO OBTAIN WARRANTY SERVICE:
a. Contact your nearest authorized MITSUBISHI service center whose name and address can be obtained from your
MITSUBISHI dealer, by writing to the address provided below, calling MDEA at 800-332-2119, or using the support
feature of our website at www.Mitsubishi-tv.com.
b. Warranty service will be provided in your home or, if required, at an authorized service shop, provided that your
television is located within the geographic territory customarily covered by an authorized MITSUBISHI service center.
If not, you must either deliver your television to an authorized service location at your own expense, or pay for any
travel and/or transportation costs the service center may charge to and from you home. Actual service labor will be
provided without charge.
c. Proof of purchase date from an authorized MITSUBISHI dealer is required when requesting warranty service.
Present your sales receipt or other document which establishes proof and date of purchase. THE RETURN OF THE
OWNER REGISTRATION CARD IS NOT A CONDITION OF WARRANTY COVERAGE. However, please return the
Owner Registration Card so that we can contact you should a question of safety arise which could affect you.
2. THIS LIMITED WARRANTY DOES NOT COVER:
a. Up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
b. Cosmetic damage or any other damage where such damage is caused by unauthorized modification, alteration,
repairs to or service of the product by anyone other than an authorized MITSUBISHI service center; physical abuse
to or misuse of the product (or any product damaged by excessive physical or electrical stress); any products that
have had a serial number or any part thereof altered, defaced or removed; product use in any manner contrary to
the Owner’s Guide; freight damage; or any damage caused by acts of God or other factors beyond the reasonable
control of MDEA, such as power surge damage caused by electrical system or damages caused by use of third party
mounting brackets or stands. This limited warranty also excludes service calls where no defect in the product covered
under this warranty is found, service calls related to unsatisfactory audio or visual reception or signal unless caused
by a defect in the product that is covered under this limited warranty, all costs, expenses or any other damages