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Appendix l: troubleshooting – Motorola F5207A User Manual

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Appendix L: Troubleshooting

Many problems can be solved without outside assistance by following the
troubleshooting procedures provided via online help or in the device documentation,
operating system and software applications. Most software applications contain
troubleshooting procedures and explanation of error information. If you suspect a
software issue, refer to the operating system or application troubleshooting guides.

NOTE: This manual does not cover operating system. Please, refer to Microsoft
Windows XP Professional or Windows 2000 documentation.

This chapter contains helpful hints to follow when you encounter any problem. If a
problem persists after you follow the instructions in this chapter, contact your system
administrator for help.

The following table describes error messages that warn you about conditions that
might prevent normal operation.

Table 6. Error Messages About Abnormal Conditions

Message

Do the following

Vehicle Battery is Low. The system
will shutdown in 3 minutes.

The car battery voltage is below of the low operational
limit. Please save your work before shutting down

MW800 CPU temperature is high. The
system will shutdown in 3 minutes.

The internal temperature is higher than the valid limit.
Please save your work before shutting down. Never turn
on the device until it cools down to normal operating
temperature.

Warning condition is over

Cancel Warning

MW800 CPU temperature is low. The
system will shutdown in 3 minutes.

The internal temperature is below of the valid limit.
Please save your work before shutting down. Never turn
on the device until it heats up to normal operating
temperature.

PC Card error was detected. Please
remove the PC Card device and than
press OK.

Card Bus over-current is discovered. Please remove the
PC Card device and than press OK

MW800 hard drive heater may be
malfunctioned.

Heater over-current is discovered. Please, contact your
system administrator.

Over current is detected in device
connected to Firewire port.

The MW800 cannot work with this Firewire device.
Please, disconnect the device.



The MW800 display provides the following indication about failure conditions.

Table 7. Failure Indications

Indication

What’s the problem

Power LED is off

Check the plug and the power cord.

Power LED is steady yellow

Vehicle battery is low (9.4 to 10.3 VDC) during
workstation power up.

Temperature LED blinks red

Display temperature is extremely high during power on

Communication LED is steady blue

CPU box to display USB power problem, or display in
programming mode. Check the plugs and CPU cable.

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