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Introduction, Easier, Faster – Motorola SBV4200 User Manual

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SURFboard

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SBV4200 VoIP Cable Modem User Guide

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Introduction

Before You Begin

Installation & Configuration

FAQ

Troubleshooting

Glossary

Introduction

Congratulations, you have a new Motorola SURFboard Voice over Internet Protocol
(

VoIP

) cable modem! It provides high-speed access to the Internet and other online

services. This VoIP cable modem transmits and receives data much faster than
traditional dial-up or ISDN modems. Unlike a dial-up modem, your SURFboard VoIP
cable modem is always online. Just open your browser and surf!

You can use your high-speed, upgradeable VoIP cable modem to connect one or more
computers in your home or business to the Internet. You can connect:

A single computer equipped with a Universal Serial Bus (

USB

) port directly to the

USB port on the SURFboard VoIP cable modem

A single computer equipped with an

Ethernet

adapter directly to the Ethernet port on

the SURFboard VoIP cable modem

Two computers; one to the USB port and one to the Ethernet port

Up to 31 computers to a single SURFboard VoIP cable modem using an Ethernet
hub, as shown in

“Cabling for Multiple Users”

on page 39

You can connect up to two standard telephone lines using your SURFboard VoIP cable
modem, which supports:

Standard features such as caller ID, call waiting, and call forwarding

Software upgrades over the network to provide new or improved services

Easier!

Unlike dial-up modems or ISDN, you’re always on,
always connected. For easiest set-up, use the
Installation Assistant on the SURFboard VoIP
Cable Modem CD-ROM.

Faster!

Your VoIP cable modem is up to 100 times faster
than a dial-up modem. It lets you enjoy surfing the
web without the long wait. Because many network
and other factors can affect performance, the
actual speed will vary.

Better!

Your VoIP cable modem is made by the company
with over 50 years of cable TV expertise.