Mitel ACD 2000 User Manual
Page 7
7
Line Status Indicators
The Line Status indicators are located on the outside edge of each Personal Key.
These LED indicators show you the status of the lines which you have
programmed on your set.
When a line is...
the status indicator is...
Idle
off
Busy
solid on
Ringing
flashing slowly
On Hold at your set
flashing rapidly
On Hold at another set
flashing in a slow on, fast off cycle on your
set’s Line appearance
Feature Keys
A Personal Key can also be programmed as a Feature Key by your System
Administrator for quick access to an often-used feature. When that key is
pressed to turn on the feature, the status indicator for that key will turn on.
Main Display
The main display, located at the top of your 5010 IP Phone shows the SuperKey
instructions. The Redial number, the name of the feature currently active,
messaging information, and telephone system error messages can also be
shown.
When your telephone is idle, the current date and time of day are displayed
continuously. But as soon as you make or receive a call, the display shows
information about that call, such as which line or trunk is being used, and the
duration of the call. This is useful when you are charging the cost of a call to a
customer or an account number.