Mitel OpenPhone 27 - Manual (Page 25)

Page 21
Call Handling
Hold
To place a call on Hold:
1. Short press the key.
2. Press to select Hold.
3. Press OK.
To retrieve a call from Hold:
1. Short press the key.
2. Press to select Hold.
3. Press OK. The caller that was on hold is retrieved.
To retrieve a call from Hold at another OP27 handset:
1. Press to obtain dial tone.
2. Dial the Call Hold - Remote Retrieve Feature Access code.
3. Dial the number of the station that placed the call on Hold.
Transfer
To transfer an active call:
1. Press .
2. Dial the number of the third party.
3. Do one of the following:
• To complete the Transfer, press Release.
• To announce the Transfer, wait for an answer, consult, and then press Release.
• To retrieve the call, press
.
To transfer an active call during headset operation:
1. Press .
2. Dial the number of the third party.
3. Press to complete the transfer.