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Minuteman UPS Enterprise Plus Series User Manual

Page 19

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18

English

Possible Cause

Symptom

What To Do

Press and release the On/Off/
Test button to start UPS

On/Off/Test button not
pushed

UPS will not turn on

Reset circuit breaker by
pressing the plunger back in.
If the AC circuit breaker trips
after UPS starts up, reduce
the load on the UPS

UPS operates in
battery mode only,
even though there
is normal AC
present

Input AC circuit breaker is
tripped

UPS has detected an
internal fault

Call for service

Fault LED is
illuminated

The AC normal
LED is illuminated,
but there is no out-
put

Incorrect service wiring

Disconnect the computer
cable from the UPS and press
the On button. If UPS works
normally, the software has
control of the UPS

The UPS is being
controlled via its
communications port

Site Wiring Fault
LED is illuminated

Have a Qualified Electrician
correct the service wiring

The batteries may be weak
or at the end of useful
service life

Charge the batteries for 8-
hours and retest. If the runtime
is still less than expected, the
batteries may need to be
replaced, even though the
Weak/Bad Battery LED is not
illuminated

UPS does not
provide expected
runtime

Weak/Bad Battery
LED is illuminated

Overload LED is
illuminated and a
constant alarm
The Boost LED or
Buck LED is blink-
ing.

UPS occasionally
emits a beep

Loose connections at the
batteries, Weak batteries,
Bad batteries

Normal operation

The load has exceeded the
UPS's capacity

The UPS is in either the
Boost mode or the Buck
mode

Check battery connections,
charge the batteries for 8-
hours, replace the batteries

The UPS is performing its
intended function

Check the specifications (see
section 8). Remove part of
the load
The UPS is performing its
intended function