4 replacement parts, 5 technical support, 6 internet sites – Multi-Tech Systems BA-Series User Manual
Page 77: Replacement parts, Technical support, Internet sites
77
Chapter 8 - Warranty, Service, and Technical Support
8.4
Replacement Parts
SupplyNet, Inc., can supply you with replacement power supplies, cables and connectors for selected
Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the
following addresses:
Mail:
SupplyNet, Inc.
614 Corporate Way
Valley Cottage, NY 10989
Phone: 800 826-0279
Fax:
914 267-2420
Email:
Internet:
8.5
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the
most out of your Multi-Tech product. If you have any questions about the operation of this unit,
please call 800 972-2439 (USA and Canada) or 763 785-3500 (international and local). Please have
modem information available. You can also contact Technical Support by e-mail at the following
addresses:
Country
Telephone
France:
+(33) 1-64 61 09 81
India:
+91 (124) 6340778
U.K.:
+(44) 118 959 7774
U.S.A., Canada
800 972-2439
Rest of world:
+763 717-5863
Please note the status of the modem before contacting Technical Support. Status information can
include the state of the LED indicators, screen messages, diagnostic test results, problems with a
specific application, etc.
8.6
Internet Sites
Multi-Tech is a commercial provider on the Internet. Multi-Tech has a Web site at
and an ftp site at
ftp://ftp.multitech.com