Motorola Canopy FSK and OFDM radios PTP 100 (FSK) User Manual
Page 8

Release 11.0
Release Notes and User Guide Supplement
Issue 1, March 2011
Page
8
3. Consider checking the Support Home Page at
http://motorola.wirelessbroadbandsupport.com/support/technical.php
4. Escalate the problem to your supplier or reseller.
5. Escalate the problem to Technical Support or other designated Tier 3 technical
support:
Email:
Phone:
U.S. and Canada 1-866-961-9288
Europe, Middle East, and Africa
Denmark
043682114
France
0157323434
Germany
06950070204
Italy
0291483230
Lithuania
880 030 828
Netherlands
0202061404
Norway
24159815
Portugal
0217616160
Spain
0912754787
Russia
810 800 228 41044
Saudi Arabia
800 844 5345
South Africa
0800981900
United Kingdom
0203 0277499
All other countries +420 533 336 946
Latin and Central America
Argentina
0800-666-2789
Brazil
0800-891-4360
Columbia
01-800-912-0557
Mexico
001-800-942-7721
Peru
0800-70-086
All other countries +420 533 336 946
Asia and Pacific
Australia
1 800 457 439
Northern China
10 800 713 0885
Southern China
10 800 130 0867
China, local DID
+86 21 6108 6109
Hong Kong
30 027 861
India
000 800 100 3098
Japan
221626765
Japan, PSTN
(81) 335 708 643
South Korea
080 681 0880
Malaysia
1 800 812 384
New Zealand
0 800 448 472
Philippines
63 29 003 057
Singapore
64 155 110
Taiwan
00 801 14 8690
Thailand
001 800 441 0950
Indonesia
001 803 015 20 20530
All other countries +420 533 336 946
When you send e-mail or call, please include, as appropriate, software release on each module,
IP addresses, MAC addresses, and features enabled, like NAT, VLAN, high priority channel, or
CIR. You may be asked to run the Support Tool on CNUT or Prizm to provide a complete network
picture.