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Before you call for service – GE GNSH45E User Manual

Page 24

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24

Problem

Possible Causes

What To Do

Salty tasting or

Unit not sanitized

Complete the Sanitization Procedures on page 14.

brown/yellow colored

At completion of recharge cycle (approx. 2 hrs), run water

water after installation

from faucets to purge the salty water.

Low water pressure

Check pressure.

Drain height 8

′ or less, pressure should be minimum of 20 psi.

Drain height above 8

′, pressure should be minimum of 50 psi.

Restricted drain hose

Clean and reconnect hose.

Check for kinks in drain line.

Brown/yellow

Unit was idle for a period of time

Complete the Sanitization Procedures on page 14.

colored water

Resin beads showing

Cracked distributor

Call for service.

up in drinking water
and sink

Sounds you might hear

Running water from the unit

This is normal.

into a drain during recharge

Water has air bubbles

Air in system after installation

Will go away after it runs for a while.

and is cloudy

Error Code on control

Wiring may have worked loose

See page 18 for details.

in the control

Unplug transformer.

Remove control cover, release clips on side.

Check for loose/incorrect wiring connections to electronic
board or switch. Reconnect as required.

Reassemble control cover.

Plug in Transformer.

Wait six minutes for Error Code to reappear.

If Error Code reappears, call for service.

Troubleshooting Tips

Before you call for service…

Blue light flashing

When power applied

Control needs to be programmed

See the Programming the Control section, page 10.

to the system

(a power outage may have occurred)

If “DAYS TO EMPTY”

Low salt level, less than 15 days

Fill with salt.

is flashing

Reset salt level.

If “Err” in display

Electrical problem with system

See page 18 for details.

See procedure above, Error code on control.