Before you call for service – GE Monogram 22 User Manual
Page 36
Before you call for service…
Problem
Possible Causes
What To Do
Frequent “buzzing” sound
Icemaker power switch is in the
• Set the power switch to the O (off) position. Keeping it in the
I (on) position, but the water supply
I (on) position will damage the water valve.
to the refrigerator has not been
connected.
Ice cubes have odor/taste
Ice storage bin needs cleaning.
• Empty and wash bin. Discard old cubes.
Food transmitting odor/taste
• Wrap foods well.
to ice cubes.
Interior of refrigerator
• See Care and cleaning.
needs cleaning.
Small or hollow cubes
Water filter clogged.
• Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open.
• Check to see if package is holding door open.
Temperature control not set
• See About the controls.
cold enough.
Cube dispenser
Icemaker turned off or
• Turn on icemaker or water supply.
does not work
water supply turned off.
An item is blocking or has fallen
• Remove any item that might be blocking, or has fallen into
into the ice chute inside the
the chute.
top door bin of the freezer.
Ice cubes are frozen to
• Remove cubes.
icemaker feeler arm.
Irregular ice clumps in
• Break up with fingertip pressure and discard remaining clumps.
storage container.
• Freezer may be too warm. Adjust the freezer control to a
colder setting, one position at a time, until clumps do not form.
Dispenser is LOCKED.
• Press and hold the LOCK CONTROL pad for 3 seconds.
Water has poor taste/odor
Water dispenser has not been
• Dispense water until all water in system is replenished.
used for a long time.
Water in first glass is warm
Normal when refrigerator
• Wait 24 hours for the refrigerator to completely cool down.
is first installed.
Water dispenser has not been
• Dispense water until all water in system is replenished.
used for a long time.
Water system has been drained.
• Allow several hours for replenished supply to chill.
Water dispenser
Water supply line turned
• See Installing the water line.
does not work
off or not connected.
Water filter clogged.
• Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water system. •
Press the dispenser arm for at least two minutes.
Dispenser is LOCKED.
• Press and hold the LOCK CONTROL pad for 3 seconds.
Water spurting from
Newly-installed filter cartridge.
• Run water from the dispenser for 3 minutes (about
dispenser
one and a half gallons).
Water is not dispensed
Water in reservoir is
• Call for service.
but icemaker is working
frozen.
Refrigerator control setting
• Set to a warmer setting.
is too cold.
No water or ice cube
Supply line or shutoff valve is clogged. •
Call a plumber.
production
Water filter clogged.
• Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED.
• Press and hold the LOCK CONTROL pad for 3 seconds.
CUBED ICE was selected but
Last setting was CRUSHED ICE.
• A few cubes were left in the crusher from the previous
CRUSHED ICE was dispensed
setting. This is normal.
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