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Troubleshooting, General problems, Chapter 4 – Garmin STYLUS 3880 User Manual

Page 34

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34

Troubleshooting

Chapter 4

Troubleshooting

General Problems

Cannot configure the network interface or cannot print from the network.

Cannot print even if you have assigned the IP address to the computer and
the printer.

Unable to start EpsonNet Config.

The message “EpsonNet Config cannot be used because no network is
installed.” appears when you start EpsonNet Config.

Cause

What to do

The printer settings or network
settings may be wrong.

First, check to see if you can print a status sheet,
as described in “Printing a Network Status Sheet”
on page 19.
If you can print a status sheet,
check the network settings.

Cause

What to do

You have assigned an IP
address to the computer
manually, but you assigned
the IP address to the printer by
Automatic Private IP
Addressing (APIPA).

Use EpsonNet Config or the printer’s control
panel to assign the printer an IP address that
belongs to the same segment as the computer.

Cause

What to do

You have added or deleted
protocols after installing
EpsonNet Config.

Uninstall EpsonNet Config and then reinstall it.
See “Uninstalling Software” on page 36.

Cause

What to do

TCP/IP is not installed on the
computer.

Install the TCP/IP protocol.

TCP/IP is installed on the
computer, but its IP address is
not set correctly.

Set a correct IP address for the computer.