Troubleshooting tips, Before you call for service – GE GX1S50F User Manual
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Before you call for service…
Problem
Possible Causes
What To Do
Water contains tiny
New filter canister contains
• Turn on the filtered water faucet and allow these harmless carbon
black particles
activated carbon, which is a
particles to purge from the canister. Turn off the faucet when the
harmless black powder.
water is clear.
Water has air bubbles
Air in system after installation.
• Will go away after water runs for a while.
and is cloudy
Indicator light on the
Six months usage has occurred.
• Replace both filter canister and battery in the faucet base.
faucet base is flashing
This is the maximum life of
the filter canister.
Indicator light on the
Normal operation.
• Does not blink until 6 months of operation has passed.
faucet base is not blinking
Battery may need to be replaced.
• Normally the light is not on. The light blinks every 30 seconds to
indicate a filter change is needed. This occurs about every 6 months.
• Replace battery. Indicator light will blink rapidly 5 times to indicate
proper installation and operation.
Indicator light on the
Battery may need to be
• Observe orientation markings on the holder and install correctly.
faucet base is not
replaced or it may have been
Replace battery if it is old.
working when new
installed incorrectly.
battery is installed
Chlorine taste and/or
The filter canister is no
• Replace the filter canister.
odor in the product water longer removing chlorine
from the water supply.
Water dispenses
The filter has been installed
• A six-month change-out period is recommended. Replace the
very slowly
for too long.
filter canister.
The filter canister has
• High sediment levels can cause premature clogging. Replace the
become clogged.
filter canister.
Fittings are leaking
Tubing may not be installed
• Fully follow the installation instructions and be sure the tubing is
properly.
free of nicks, burrs, etc., and is installed to the proper depth.
No water dispensing
Filter canister not fully installed.
• Fully follow the filter replacement instructions.
from system
Troubleshooting Tips
Save time and money! Review the chart
below first and you may not need to call
for service.