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Troubleshooting tips, Before you call for service – GE PNRQ20FRI User Manual

Page 21

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21

Problem

Possible Causes

What To Do

Water has air bubbles

Air in system after installation.

Will go away after it runs for a while.

and is cloudy

Amber “FILTER” light

Six months or 900 gallons

Replace the prefilter, postfilter and battery in the

on the faucet base

of product water usage has

faucet base.

is flashing

occurred. This is the maximum
life of the prefilter and postfilter.

Amber “RO” light

Low usage of Reverse Osmosis

Open the RO water faucet and allow system to drain.

flashing. NOTE:

product water.

Close the RO water faucet and allow the system to

Disregard initial or

regenerate the water supply.

occasional short periods

The Reverse Osmosis

Replace the Reverse Osmosis cartridge and flow control.

of this flashing light

cartridge is no longer
removing the required amount
of Total Dissolved Solids.

Water supply to the Reverse

Increase water pressure, precondition the water, etc.,

Osmosis system not within

as needed to conform before doing maintenance on

specifications.

the Reverse Osmosis system.

It takes 25 seconds or light flashes •

Normal operation. See description of operation on

for RO light to switch to OK light

page 14.

with good filtered water.

Indicator lights on faucet

Faucet base leadwire not

Connect.

base not working

connected to the electronics
board lead wire.

Battery installed incorrectly

Observe orientation markings on page 14 and install

or expended.

correctly. Replace battery if old.

Leadwires damaged.

Inspect and repair as needed.

Battery is dead.

Use new CR2032, 3-volt battery.

Amber “FILTER” light ON

Electronics not fully reset when

Remove battery for 90 seconds, then reinstall.

after filter and battery

battery was replaced.

replacement

Before you call for service…

ge.com

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

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