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Questions? use this problem solver, Before you call for service – GE Monogram ZBD1800 User Manual

Page 17

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17

Questions?
Use this
problem
solver

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Dishes and flatware

Low inlet water

Make sure inlet water temperature is correct

not clean

temperature

(see page 8).

Water pressure is

Turn on a faucet. Is water coming out

temporarily low

more slowly than usual? If so, wait until
pressure is normal before using your
dishwasher.

Air gap is clogged

• Clean air gap.

Improper rack loading

Make sure large dishware does not block the
detergent dispenser or the wash arms.

Spots and filming on

Use Jet Dry

®

or Cascade Crystal Clear

®

rinse

glasses and flatware

agent to remove spots and prevent new film
buildup.

To remove stubborn spots and pre-existing
film from glassware:
1

Remove all metal utensils from the
dishwasher.

2

Do not add detergent.

3

Select the HEAVY WASH cycle.

4

Start the dishwasher and allow to run for
30 minutes. Dishwasher will now be in the
main wash.

5

Open the door and pour 2 cups (500 ml)
of white vinegar into the bottom of the
dishwasher.

6

Close the door and allow to complete the
cycle. If vinegar rinse doesn’t work: Repeat
as above, except use 1/4 cup (60 ml) of
citric acid crystals instead of vinegar.

Cloudiness on glassware

Combination of soft water

This is called etching and is permanent.

and too much detergent

To prevent this from happening, use less
detergent if you have soft water. Wash
glassware in the shortest cycle that will get
it clean.

Water temperature

Lower the water heater temperature.

entering the dishwasher
exceeds 150°F

Black or gray marks

Aluminum utensils have

Remove marks with a mild, abrasive

on dishes

rubbed against dishes

cleaner.

Extremely hard water
Low inlet water
temperature
Overloading the dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent

Before You Call For Service

Dishwasher