Before you call for service, Questions? use this problem solver – GE Monogram ZBD1800 User Manual
Page 16
16
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Noise
Some of the sounds you
• Detergent cup opening.
will hear are normal
• The motor stopping during the drying period.
• Water draining out of the tub immediately
after you start the dishwasher.
Utensils are not secure
• Make sure everything is secured in
in the rack or something
dishwasher.
small has dropped into
the rack
Motor hums
• Dishwasher has not been used on a regular
basis. If you do not use your dishwasher
often, set it to fill and pump out once every
week. This will help keep the seal moist.
• Dishwasher control was not advanced
properly to the start of the desired cycle.
Advance the control to the start of the
desired cycle.
Detergent left in
Dishes are blocking the
• Reposition the dishes.
dispenser cups
detergent cups
Water won’t pump out
Drain is clogged
• If you have an air gap, clean it.
of the tub
• Check to see if your kitchen sink is
draining well. If not, you may need a
plumber.
• If the dishwasher drains into a disposer,
run disposer clear.
Suds in the tub
Correct detergent
• Use only automatic dishwasher detergents
wasn’t used
to avoid sudsing. Cascade
®
and Electrasol
®
dishwashing detergents have been approved
for use in all Monogram dishwashers.
• To remove suds from the tub, open the
dishwasher and let suds evaporate. Add
1 gallon of cold water to the tub. Close and
latch the dishwasher. Pump out water by slowly
turning the dial until a drain period
is reached. Repeat if necessary.
Rinse agent was spilled
• Always wipe up rinse agent spills
immediately.
Stained dishwasher
Detergent with colorant
• Some detergents contain colorant (pigment
parts
was used
or dyes) that will discolor the tub interior
with extended use. Check the detergent
cup for signs of any discoloration. If cup is
discolored, change to detergent without any
colorant. Cascade
®
and Electrasol
®
dishwashing detergents have been approved
for use in all Monogram dishwashers.
Some tomato-based foods
• Use of the RINSE ONLY cycle after adding
can stain
the dish to the load can decrease the level
of staining.
Before You Call For Service
Dishwasher
Questions?
Use this
problem
solver