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Before you call for service, Questions? use this problem solver – GE Monogram ZBD1800 User Manual

Page 16

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16

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Noise

Some of the sounds you

Detergent cup opening.

will hear are normal

The motor stopping during the drying period.
Water draining out of the tub immediately

after you start the dishwasher.

Utensils are not secure

Make sure everything is secured in

in the rack or something

dishwasher.

small has dropped into
the rack

Motor hums

Dishwasher has not been used on a regular

basis. If you do not use your dishwasher
often, set it to fill and pump out once every
week. This will help keep the seal moist.

Dishwasher control was not advanced

properly to the start of the desired cycle.
Advance the control to the start of the
desired cycle.

Detergent left in

Dishes are blocking the

Reposition the dishes.

dispenser cups

detergent cups

Water won’t pump out

Drain is clogged

If you have an air gap, clean it.

of the tub

Check to see if your kitchen sink is

draining well. If not, you may need a
plumber.

If the dishwasher drains into a disposer,

run disposer clear.

Suds in the tub

Correct detergent

Use only automatic dishwasher detergents

wasn’t used

to avoid sudsing. Cascade

®

and Electrasol

®

dishwashing detergents have been approved
for use in all Monogram dishwashers.

To remove suds from the tub, open the

dishwasher and let suds evaporate. Add
1 gallon of cold water to the tub. Close and
latch the dishwasher. Pump out water by slowly
turning the dial until a drain period
is reached. Repeat if necessary.

Rinse agent was spilled

Always wipe up rinse agent spills

immediately.

Stained dishwasher

Detergent with colorant

Some detergents contain colorant (pigment

parts

was used

or dyes) that will discolor the tub interior
with extended use. Check the detergent
cup for signs of any discoloration. If cup is
discolored, change to detergent without any
colorant. Cascade

®

and Electrasol

®

dishwashing detergents have been approved
for use in all Monogram dishwashers.

Some tomato-based foods

Use of the RINSE ONLY cycle after adding

can stain

the dish to the load can decrease the level
of staining.

Before You Call For Service

Dishwasher

Questions?
Use this
problem
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