Before you call for service, Questions? use this problem solver – GE Monogram ZBD3500 User Manual
Page 18

Before You Call For Service
Dishwasher
18
Questions?
Use this
problem
solver
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Cloudiness on
Combination of soft
•This is called etching and is permanent.
glassware
water and too much
To prevent this from happening, use
detergent
less detergent if you have soft water. Wash
glassware in the shortest cycle that will get
them clean.
Water temperature
•Lower the water heater temperature.
entering the dishwasher
exceeds 150°F.
Black or gray
Aluminum utensils have
•Remove marks with a mild, abrasive
marks on dishes
rubbed against dishes
cleaner.
Yellow or brown film
Tea or coffee stains
•Remove the stain by hand, using a
on inside surfaces
solution of 1/2 cup bleach and 3 cups
warm water.
WARNING
Before cleaning interior wait at least 20
minutes after a cycle for the heating
element to cool down. Failure to do so
can result in burns.
An overall yellow or
•A special filter in the water supply line is
brown film can be caused
the only way to correct this problem.
by iron deposits in water
Contact a water softener company.
White film on inside
Hard water minerals
•To clean the interior, apply dishwasher
surfaces
detergent to a damp sponge. Wear
rubber gloves. Do not use any type of
cleanser other than dishwasher detergent
because it may cause foaming or sudsing.
Dishes don’t dry
Low inlet water
•Make sure inlet water temperature is
temperature
correct.
•Select HI TEMP RINSE and/or
HEATED DRY Option.
Rinse agent dispenser
•Check the rinse agent dispenser.
is empty
Control panel
Door latch may not be
•Call for service.
responded to inputs
properly seated
but dishwasher never
filled with water
Dishwasher won’t run
Fuse is blown, or the
•Replace fuse or reset circuit breaker.
circuit breaker tripped
Remove any other appliances from
the circuit.
•Try resetting the START/RESET pad.
Steam
This is normal
•Steam comes through the vent by the
door latch during drying and when water
is being pumped out.