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Questions? use this problem solver – GE Monogram ZBD3500 User Manual

Page 17

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Questions?
Use this
problem
solver

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Stained tub interior

Detergent with

•Some detergents contain colorant

colorant was used

(pigment or dyes) that will discolor the
tub interior with extended use. Check the
detergent cup for signs of any
discoloration. If cup is discolored,
change to detergent without any colorant.

Some tomato-based

•Use of the RINSE & HOLD cycle (on

foods can stain

some models) after adding the dish to the
load can decrease the level of staining.

Dishes and flatware

Inlet water temperature

•Raise the water heater temperature to

not clean

is below 120°F.

120°F.

•Use HI TEMP WASH.

Water pressure is

•Turn on a faucet. Is water coming out

temporarily low

more slowly than usual? If so, wait until
pressure is normal before using your
dishwasher.

Air gap is clogged

•Clean the air gap.

Improper rack loading

•Make sure large dishware does not

block the detergent dispenser or the
wash arm.

Spots and filming on

Extremely hard

•Use JET-DRY® rinse agent to remove spots

glasses and flatware

water

and prevent new film build-up.

Low inlet water

•To remove stubborn spots from glassware:

temperature

1 Remove all metal utensils from the

Overloading the dishwasher

dishwasher.

Improper loading

2 Do not add detergent.

Old or damp powder

3 Select the POT PANS cycle and

detergent

HEATED DRY option.

Rinse agent dispenser

4 Start the dishwasher and allow to run

empty

for 26 minutes. Dishwasher will
now be in the main wash.

Too little detergent

5 Open the door and pour 2 cups

(500 ml)of white vinegar into the

bottom of the dishwasher.

6 Close the door and allow to complete

the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use
1/4 cup (60 ml) of citric acid crystals
instead of vinegar.

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