Questions? use this problem solver – GE Monogram ZBD3500 User Manual
Page 17
Questions?
Use this
problem
solver
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Stained tub interior
Detergent with
•Some detergents contain colorant
colorant was used
(pigment or dyes) that will discolor the
tub interior with extended use. Check the
detergent cup for signs of any
discoloration. If cup is discolored,
change to detergent without any colorant.
Some tomato-based
•Use of the RINSE & HOLD cycle (on
foods can stain
some models) after adding the dish to the
load can decrease the level of staining.
Dishes and flatware
Inlet water temperature
•Raise the water heater temperature to
not clean
is below 120°F.
120°F.
•Use HI TEMP WASH.
Water pressure is
•Turn on a faucet. Is water coming out
temporarily low
more slowly than usual? If so, wait until
pressure is normal before using your
dishwasher.
Air gap is clogged
•Clean the air gap.
Improper rack loading
•Make sure large dishware does not
block the detergent dispenser or the
wash arm.
Spots and filming on
Extremely hard
•Use JET-DRY® rinse agent to remove spots
glasses and flatware
water
and prevent new film build-up.
Low inlet water
•To remove stubborn spots from glassware:
temperature
1 Remove all metal utensils from the
Overloading the dishwasher
dishwasher.
Improper loading
2 Do not add detergent.
Old or damp powder
3 Select the POT PANS cycle and
detergent
HEATED DRY option.
Rinse agent dispenser
4 Start the dishwasher and allow to run
empty
for 26 minutes. Dishwasher will
now be in the main wash.
Too little detergent
5 Open the door and pour 2 cups
(500 ml)of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete
the cycle. If vinegar rinse doesn’t
work: Repeat as above, except use
1/4 cup (60 ml) of citric acid crystals
instead of vinegar.
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