Problem solver, Problem solver –18, Before you call for service – GE Monogram ZBD3500 User Manual
Page 16: Questions? use this problem solver
Before You Call For Service
Dishwasher
16
Questions?
Use this
problem
solver
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Control panel lights go
Time too long between
•Each pad must be touched within 30 seconds
off when you’re setting
touching of selected pads
of the other controls. To relight, touch
the dishwasher
any pad again, or unlock and relatch door.
Noise
Some of the sounds
•Soft food disposal shredding action.
you’ll hear are normal
•Drain valve opening to pump water out.
•Timer control as cycle progresses.
•Detergent cup opening.
•The motor stopping during the drying
period.
•Water draining out of the tub immediately
after you touch START/RESET pad.
Utensils are not secure
•Make sure everything is secured in
in the rack or something
dishwasher.
small has dropped into
the rack
Motor hums
•Dishwasher has not been used on a regular
basis. If you do not use your dishwasher
often, set it to fill and pump out once
every week. This will help keep the seal
moist and the garbage disposer clear.
Detergent left in
Dishes are blocking the
•Reposition the dishes.
dispenser cups
detergent cups
Detergent cup lid
•Open the door and press the
latched accidentally
START/RESET pad three times within
by user
two seconds. The detergent cup will trip.
Water standing in
This is normal
•A small amount of clean water around
the bottom of the tub
the outlet on the tub bottom at the back
of the tub keeps the water seal lubricated.
Water won’t pump
Drain is clogged
•If you have an air gap, clean it.
•Check to see if your kitchen sink is draining
well. If not, you may need a plumber.
•If the dishwasher drains into a disposer,
run disposer clear.
Suds in the tub
Correct detergent
•Use only automatic dishwasher detergents
wasn’t used
to avoid sudsing.
•To remove suds from the tub, open the
dishwasher and let suds evaporate. Add
1 gallon of cold water to the tub. Close
the door until it locks into place. Pump
out water by pressing START/RESET,
then immediately press START/RESET
again. Repeat if necessary.
Rinse agent was spilled
•Always wipe up rinse agent spills
immediately.
out of the tub