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Problem solver, Problem solver –18, Before you call for service – GE Monogram ZBD3500 User Manual

Page 16: Questions? use this problem solver

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Before You Call For Service

Dishwasher

16

Questions?
Use this
problem
solver

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Control panel lights go

Time too long between

•Each pad must be touched within 30 seconds

off when you’re setting

touching of selected pads

of the other controls. To relight, touch

the dishwasher

any pad again, or unlock and relatch door.

Noise

Some of the sounds

•Soft food disposal shredding action.

you’ll hear are normal

•Drain valve opening to pump water out.

•Timer control as cycle progresses.

•Detergent cup opening.

•The motor stopping during the drying

period.

•Water draining out of the tub immediately

after you touch START/RESET pad.

Utensils are not secure

•Make sure everything is secured in

in the rack or something

dishwasher.

small has dropped into
the rack

Motor hums

•Dishwasher has not been used on a regular

basis. If you do not use your dishwasher
often, set it to fill and pump out once
every week. This will help keep the seal
moist and the garbage disposer clear.

Detergent left in

Dishes are blocking the

•Reposition the dishes.

dispenser cups

detergent cups

Detergent cup lid

•Open the door and press the

latched accidentally

START/RESET pad three times within

by user

two seconds. The detergent cup will trip.

Water standing in

This is normal

•A small amount of clean water around

the bottom of the tub

the outlet on the tub bottom at the back
of the tub keeps the water seal lubricated.

Water won’t pump

Drain is clogged

•If you have an air gap, clean it.

•Check to see if your kitchen sink is draining

well. If not, you may need a plumber.

•If the dishwasher drains into a disposer,

run disposer clear.

Suds in the tub

Correct detergent

•Use only automatic dishwasher detergents

wasn’t used

to avoid sudsing.

•To remove suds from the tub, open the

dishwasher and let suds evaporate. Add
1 gallon of cold water to the tub. Close
the door until it locks into place. Pump
out water by pressing START/RESET,
then immediately press START/RESET
again. Repeat if necessary.

Rinse agent was spilled

•Always wipe up rinse agent spills

immediately.

out of the tub