Cleaning and maintenance, Replacement parts, Service hints – FMI PFS P324E User Manual
Page 20: Technical service

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CleANING ANd mAINteNANCe
WARNING: Installation and
repair should be done by a quali-
fied service person. The appli-
ance should be inspected before
each use and at least annually
by a qualified service person.
More frequent cleaning may be
required due to excessive lint
from carpeting, bedding mate-
rial, pet hair, etc. It is imperative
that the control compartments,
burners and circulating air sys-
tem be kept clean.
WARNING: The logs can be
hot. Handle only when cool.
WARNING: Turn off gas and
electrical power before servicing
appliance.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
PILOT AND BURNER
• Remove logs and ember material before
cleaning burner and replace when cleaning
is complete.
• Burner and controls should be cleaned
with compressed air to remove dust, dirt
or lint.
• Use a vacuum cleaner or small, soft bristled
brush to remove excess dust, dirt or lint.
LOGS
• If you remove logs for cleaning, refer to
log placement information on page 14 to
properly replace logs.
• Use a vacuum cleaner to remove any
carbon buildup on logs.
• Replace log(s) if broken. See Replacement
Parts.
• Replace ember material periodically as
needed. See Replacement Parts.
rePlACemeNt PArts
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at 1-866-
328-4537.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
serVICe HINts
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply may be low if using
propane/LP gas
If using propane/LP gas, you may feel your
gas pressure is too low. If so, contact your
local propane/LP gas supplier.
teCHNICAl serVICe
You may have further questions about instal-
lation, operation, or troubleshooting. If so,
contact FMI PRODUCTS, LLC at 1-866-328-
4537. When calling please have your model
and serial numbers of your heater ready.
You can also visit our web site at
www.fmiproducts.com.