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Hp related services (continued) – HP 2354 User Manual

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For more information, visit: www.hp.com/hps/storage

HP related services (continued)

To gain the fullest value from your array investment, you can benefit from intelligent

software and expert services throughout the IT life-cycle .

Business continuity software

Fast Recovery Solutions

HP StorageWorks Fast Recovery Solutions (FRS) enables the instant recovery of Microsoft Exchange 2003 databases . Ideal for

environments that require the highest level of availability, FRS is designed to allow application administrators to utilise the automated

disaster recovery technologies built into HP StorageWorks Disk Array systems, without extensive storage training .

Cluster Extension EVA and XP

HP StorageWorks Cluster Extension EVA and XP Software continues your critical applications within minutes or seconds after an event .

It offers disaster tolerance against application downtime from fault, failure or site disaster by extending clusters between data centres . It

works seamlessly with your open-system clustering software and XP storage systems to automate fail-over and fail-back between sites .

Storage device management software

XP External Storage

HP StorageWorks XP External Storage Software decreases the stress and reduces the cost of owning heterogeneous data storage by

simplifying and centralising common SAN management tasks through storage virtualisation . In addition, it simplifies movement of data

between dissimilar arrays . HP XP External Storage Software provides these benefits by giving you the ability to access, monitor and

manage data residing on a variety of different disk arrays as if all of the data were residing on an HP StorageWorks XP Disk Array .

XP Disk/Cache Partition

This software can reduce storage costs by dividing a large HP StorageWorks XP Disk Array into smaller segments suitable for

departmental usage, while retaining superb performance and high availability .

Reactive support services

Support Plus Service

Improves system performance and uptime

Support Plus 24 Service

Increases availability of your IT infrastructure with comprehensive 24x7 hardware and software services

Proactive support services

Proactive 24 Service

Improves uptime with responsive hardware and software services available 24x7

Proactive Select Service

Improves IT performance and manageability through the use of cost-effective flexible proactive services

Mission critical services

Critical Service

Reduces impact of unplanned downtime and improves IT operational efficiency

Mission Critical Partnership

Helping you successfully deliver your services at an affordable cost to the business

Deployment services

HP StorageWorks Disk Array

Installation and Startup Service

Proper installation of your storage hardware is crucial to help realise improved return on investment (ROI)

HP StorageWorks MSA Family Disk

Array Installation and Startup Service

MSA Disk Array start-up, this service provides hardware and software installation

HP StorageWorks EVA 4400 Disk

Array Installation and Startup Service

EVA 4400 Disk Array start-up, this service provides hardware and software installation

HP StorageWorks EVA/XP Disk Array

Installation and Startup Service

EVA/XP Disk Array start-up, this service provides hardware and software installation

Data Replication Solution Service

Enables an optimal environment, which keeps your mission-critical data safe, more secure and highly available

SAN Solution Service

End technology services make the most of your investment

Other services

Data Migration Service

Migrating your data ‘on line’ to align to your specific cost, availability and business needs while your business operation continues

Data Sanitisation Service

Protects your business from the risk of important information being retrieved from retired hard disk media by unauthorised parties

HP Assessment for SANs Service

Optimises availability levels and ongoing management of your storage and SAN environment

HP Performance Analysis for the

StorageWorks XP/EVA Disk Arrays

Increases performance, stability and availability by identifying potential bottlenecks

HP StorageWorks EVA Firmware

Update Service

A one-time, one-day deployment service designed to upgrade the firmware on one HP StorageWorks EVA disk array to the latest

specification of firmware for both controllers and disk drives

HP vDisk LUN Design and

Implementation Service

When redeploying an HP StorageWorks disk array, the HP Vdisk/LUN Design and Implementation Service assures proper configuration

of storage hardware to help maximise the effectiveness of your storage

HP software (continued)

HP provides software that allows you to align IT with business needs, automate error-prone processes and fine-tune your infrastructure .

HP technology services