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Alienware AW3821DW 37.5" 1600p 144 Hz Curved Gaming Monitor User Manual

Page 69

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Troubleshooting | 69

Screen flickering

There are some

noticeable

flickering in

the displayed

pictures

• Use the native resolution of your

monitor (3840 x 1600 at 60 Hz) or

higher refresh rate.

• If the variable refresh rate (VRR) of

your device is turned on, turn off

variable refresh rate (VRR).

• If you are using an Nvidia graphics

card and G-Sync is turned on, turn off

G-Sync.

• If you are using an AMD graphics card

and Free-Sync is turned on, turn off

Free-Sync.

• Update the graphics card driver and

firmware to the latest version.

• Change the cable connecting the

monitor to the system. A defective

cable can cause the signal to break

while being transmitted across the

wire.

• Check the surroundings.

Electromagnetic fields can cause

screen flickering. If there is another

device plugged into the same power

strip as the monitor, try to remove it.