Technical support, Warranty information – StarTech.com 5.25" Removable SATA Hard Drive/Mobile Rack Drawer (Black) User Manual
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Technical Support
The following technical resources are available for this StarTech.com product:
On-line help:
We are constantly adding new information to the
Tech Support section of our web site. To access
this page, click the
Tech Support link on our homepage,
www.startech.com
. In the tech support
section there are a number of options that can provide assistance with this product.
FAQ
- This tool provides quick answers to the top questions asked by our customers.
Downloads
- This selection takes you to our driver download page where you can
find the latest drivers for this product.
Support hours: Monday to Friday 9:00AM to 5:00PM EST (except holidays)
Warranty Information
This product is backed by a one-year warranty. In addition, StarTech.com warrants its products
against defects in materials and workmanship for the periods noted, following the initial date of
purchase. During this period, the products may be returned for repair, or replacement with equivalent
products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not
warrant its products from defects or damages arising from misuse, abuse, alteration, or normal wear
and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers,
directors, employees or agents) for any damages (whether direct or indirect, special, punitive
incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss,
arising out of or related to the use of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If such
laws apply, the limitations or exclusions contained in this statement may not apply to you.