Troubleshooting – Marantz SA11S3N User Manual
Page 33
26
Getting started
Basic connections
Operation
Index
Explanation of terms
Troubleshooting
Specifications
ENGLISH
Getting started
Basic connections
Operation
Index
Troubleshooting
Specifications
Explanation of terms
Troubleshooting
If a problem occurs, first check the following:
1. Are the connections correct?
2. Is the unit being operated as described in the owner’s manual?
If this unit does not operate properly, check the items listed in the table below. If the problem
persist there may be a malfunction.
In this case, disconnect the power immediately and contact the retail outlet.
Problem
Cause
Corrective action
Page
The disc fails to
rotate.
• The power cord is pulled
out of the socket.
• Insert the power cord plug
into the socket.
11
• Power to this unit is not
ON.
• Turn the power to this unit
ON.
12
• The disc is not placed in the
correct position on the disc
tray.
• Place the disc in the disc
tray correctly.
3
• The disc is placed in upside
down. (The disc is placed in
with the label facing down).
• Place the disc in the disc
tray correctly.
3
The disc stops rotating
in mid-operation.
• The disc is dirty.
• Clean the disc’s surface.
4
• The disc is scratched.
• The disc may be unable to
be played if it has a lot of
scratches.
–
• The disc is warped.
• The disc may be unable
to be played if it is badly
warped.
–
The disc is rotating
but no sound is heard.
• The amplifier and speakers
are not connected correctly.
• Connect the cables
correctly.
(See the instruction
manual for the amplifier.)
8 ,9
• The amplifier power is not
ON.
• Turn ON the power to the
amplifier.
(See the instruction
manual for the amplifier.)
–
• The amplifier’s function or
selector switch is not set
to “CD” or “AUX” or such
(to whatever you have
connected this unit to).
• Switch the amplifier’s
function or selector switch
to “CD” or “AUX” or such
(to whatever you have
connected this unit to).
(See the instruction
manual for the amplifier.)
–
• The amplifier’s volume
control is set at the
minimum level.
• Adjust the amplifier
volume.
(See the instruction
manual for the amplifier.)
–
Problem
Cause
Corrective action
Page
Remote control
operation is not
possible.
• This unit is too far away
from the remote control.
• Move closer to this
unit, and operate the
remote control within the
operating range.
4
• There is an obstacle
between this unit and the
remote control.
• Remove the obstacle.
4
• The remote control’s
batteries are dead.
• Replace all batteries with
new ones.
4
• A strong light is hitting the
unit’s sensor window.
• Do not let strong light hit
the sensor window.
4
• The switch on the back of
the REMOTE CONTROL is
on EXT.
• When using this unit
independently, set the
switch to INT.
11
• This unit is in the amplifier
operation mode.
• Press the
MODE CD
button to switch the
operation mode.
7
CD-R/CD-RW disc
cannot be played.
• The disc is placed in upside
down.
• Place the disc in the tray
correctly.
3
• The information recorded
is not in an audio (CD-
DA) format. Or the MP3/
WMA file was not properly
recorded.
• Record correct information
that is compatible with to
this unit.
3 ,16
Cannot switch the
sound mode of an
SA-CD hybrid layer
disc.
• Start Sound Mode is set to
CD.
• Change Start Sound Mode
setting to Super Audio CD.
12
Sound is too quiet
when signals are
output from a PC.
• The PC volume is turned
down.
• Turn the PC volume up.
20
No sound comes out
of the headphone.
• The headphone output is
disabled.
• Press the
PHONES
button
to enable the headphone
output.
14
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