American Time Wireless Controller - Manual (Page 9)

9
© American Time
SiteSync IQ Wireless Controller
Installation Manual
Troubleshooting
Appendix
Troubleshooting
Operation
Contr
oller
Installation
Intr
oduction
SiteSync IQ Wireless Controller power LED OFF when power is connected
• Verify power switch is in the ON position
• Disconnect power to the SiteSync IQ Wireless Controller and remove the junction box cover. Restore power and carefully check
for 120vac between terminals H and N.
• Disconnect power and remove the front panel. Check power input fuse (F2) and replace if necessary.
Secondary Clocks not synchronized with System Controller
• If system controller time was recently changed, allow up to 24 hours for secondary clocks to re-synchronize to the
system controller.
• Make sure there is sufficient voltage across each secondary clock.
• If fewer than 25 secondary AllSync clocks are connected to the SiteSync IQ Wireless Controller, the secondary clocks might
not recognize the correction from the SiteSync IQ Wireless Controller. Connect all intended clocks and allow time for the
normal SiteSync IQ Wireless Controller correction. If secondary clocks still have not corrected, you may need to disable surge
suppression circuitry (set surge switches S7 and S8 to the OFF position to disable surge suppression circuitry).
• Check for signal reception at installation location. Contact American Time Technical Support or reference the SiteSync IQ Site
Survey instructions.
Signal Circuits Not responding to programmed events
• Make certain that SiteSync IQ System Controller circuits are set to AUTO and signal circuits are enabled. Press 8 on the
System Controller keypad, enter User Lock, if applicable, then press OK .
• Confirm that signal circuits and events programmed to control them are assigned to the same schedule.
• Check for correct voltage at signal relay contacts.
• Check for signal reception at installation location.
• Check for signal reception at installation location. Contact American Time Technical Support or reference the SiteSync IQ Site
Survey instructions.
Power outage during Daylight Saving Time Correction
• If there is a power outage during the correction period for Daylight Saving Time, the secondary clocks might not correct. In this
event wait for the next 12 hour correction.