ThingMagic Universal Reader Assistant 2.6 - Manual (Page 13)

Connect
Universal Reader Assistant v2.6 User Guide 13
Transport Logging
For both connection types if Transport Logging is checked a logfile will be created
containing all of the low level communication between URA and the reader. This can be
very important to diagnosing a support problem.
When gathering logs for support it is recommended the following process be followed:
1. Prior to connect, check Transport Logging.
2. Click Connect.
3. Navigate to a filesystem location to save the log file and provide a name.
4. Perform the operations to reproduce the problem being debugged
5. Once the problem has been reproduced, Disconnect.
6. Send the log to support.
Load and Save Profiles
Full settings and display options profiles can be saved, for the current running
configuration, and loaded using the Save and Load buttons
of the Connect section. Loading and saving profiles supports three different workflows,
one for saving and two for loading, as follows: