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Additional information – Sony SPP-A972 User Manual

Page 75

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Additional Information

75

US

Additional Information

Symptom

LINE 1 or 2 button flashes
when not in use.

You hear five short error beeps
and cannot store a number in
the Phone Directory.

Phone Directory dialing is
incorrect.

The handset does not ring
when you use the intercom
from the base unit, and the base
unit does not ring when you
use the intercom from the
handset.

When pressing (INTERCOM),
you hear a busy tone and
cannot make an intercom call.

Message is not recorded.

No sound from the speaker of
the base unit.

The caller’s message is
interrupted.

The clock is incorrect.

The phone does not accept your
remote ID code (security code).

The line is disconnected when
you call your phone from a
touch-tone phone.

Phone Directory

Answering machine

Operating from an

outside phone

Remedy

• Either the handset or the base unit is being used.

• Make sure you follow the procedure for storing the

number correctly (pages 32).

• Make sure the number (including the tone and pause

digits) does not exceed 32 digits.

• Store the correct number (pages 32).

• The battery may be weak. Charge the battery for more

than 12 hours (page 14).

• Move the handset closer to the base unit.
• Place the base unit away from noise sources

(page 10).

• Either the base unit or handset is being used to

converse with an outside caller.

• The remaining recording time is less than 30 seconds

or 99 messages were recorded. The answering
machine becomes “Memory full” status and does not
record messages. Erase messages (page 55).

• The message is less than two seconds. The answering

machine does not record messages less than two
seconds in length.

• Adjust the speaker volume (page 55).

• The caller’s message is too long.
• The caller’s voice is too low. The unit disconnects the

line when it detects seven seconds of silence.

• There was a power interruption. Reset the time

(page 47).

• Make sure you call from a touch-tone phone.
• Make sure the remote ID code (security code) is

correct.

• Make sure you entered the remote ID code (security

code) within two seconds after you‘ve entered (#).

• You entered wrong remote ID codes (security codes)

three times.

continued

LINE 1 and 2 buttons

Intercom