Problem report form – Moxa Technologies C104H/PCI Series User Manual
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Problem Report Form
Smartio C104H/PCI Series
Customer name:
Company:
Tel:
Fax:
Email:
Date:
1. Moxa Product: C104H/PCI Series: o C104H/PCI o C104HS/PCI Serial Number:__________
2. Moxa Driver Version: ________________
3. Moxa Hardware Settings: PCI slot number ________________________
4. Operating System:
oWindows 95
oWindows 98
oWindows NT 3.51
oWindows NT 4.0
oDOS
oOthers
5. PC Host:
Make _________ Model _________
6. CPU:
Speed _____MHz
Make ______
Model ______
7. BIOS:
Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:
Slot no.
1
2
3
4
IRQ no
9. Problem Description: Please describes the problem as clearly as possible, including the error message
you see. We may have to follow your description to reproduce the problem.
o Board not found.
o Board found, but can’t transfer data.
o Can transfer data, but lose data.
o Can transfer data, but with garbled data.
o Others. Detailed error message description is recommended: