Quickspecs, Hp storageworks network storage router n1200 – HP N1200 User Manual

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Warranty

(1-0-0) One-year, parts-only warranty.

Warranty Upgrade

Warranty Upgrade
Options

Options

Response – Upgrade on-site response from next business day to same day 4-hours
Coverage – Extend hours of coverage from 5 days x 9 hours to 7 days x 24 hours
Duration – Select duration of coverage for a minimum period of 1 year or multiple years

Software Product Services

Stand-alone telephone support
Rights to a new license
Media and documentation updates

Hardware Product

Hardware Product
Services

Services

Installation services
On-site Maintenance (includes warranty support)
Response time upgrades during the warranty period
Post-warranty coverage

For additional hardware installation and maintenance information please refer to the URLs listed below:

English:

http://www.compaq.ca/English/service/cusserv/carepaq/carepaq.htm

French:

http://www.compaq.ca/Francais/service/ccs/carepaqf/carepaqf.htm

HP Care Pack Information

HP Care Pack Information HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific

duration and hours of coverage.

HP Care Pack is not available for less than the product's warranty duration.

HP Care Pack is available for sale anytime during the warranty period for most products, but the
commencement date will be the same as the Warranty Start Date (delivery date to end user customer).
Proof of purchase may be required.

HP Care Pack services are prepaid.

For additional HP Care Pack (hardware & software) information, as well as orderable part numbers,
please refer to the URL:

http://h18005.www1.hp.com/services/carepaq/index.html

QuickSpecs

HP StorageWorks Network Storage Router N1200

Service and Support, HP Care Pack and Warranty Information

DA - 11364 Canada — Version 9 — December 23, 2005

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