HP Multimedia Computer User Manual

Page 39

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The process of burning a disc does not begin, or it stops

before completion

●

Be sure that all other programs are closed.

●

Turn off Sleep mode and Hibernation.

●

Be sure that you are using the right kind of disc for your drive. See your user guides for more
information about disc types.

●

Be sure that the disc is inserted properly.

●

Select a slower write speed and try again.

●

If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.

●

Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.

A DVD playing in Windows Media Player produces no

sound or display

Use DVD Play to play a DVD. DVD Play is installed on the computer, and is also available from the HP
Web site at

http://www.hp.com

The process of burning a disc does not begin, or it stops before completion