Preparing to call technical support – HP f1523 User Manual

Page 33

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Troubleshooting

User’s Guide

A–3

Preparing to call Technical Support

If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:

■

The monitor

■

Monitor model number (on front and back panel)

■

Serial number for the monitor (on back panel)

■

Purchase date on invoice

■

Conditions under which the problem occurred

■

Error messages received

■

Hardware configuration (found on Windows Control Panel)

■

Hardware and software you are using

This manual is related to the following products:

vf15