Warranty service – HONDA RM752A User Manual
Page 39

WARRANTY
SERVICE
satisfaction and goodwill are important to your dealer and to us.
All
Honda
details are
explained in the Distributor's Limited
Warranty.
Normally, any problems concerning the product
will
be handled by your dealer's service department.
If
you have a
warranty
problem that has not been
handled to your satisfaction, we suggest you take the following action:
Discuss your problem with
a
member of dealership management. Often complaints
be quickly
resolved at that level.
If
the problem
has
already been reviewed with the Service Manager, contact the
owner
the dealership or the General Manager.
If
your
problem
still
has
not been resolved
to your satisfaction, contact the Power Equipment
.Customer Service Department of American Honda Motor
Inc:
American Honda Motor
Co., Inc.
Power Equipment Customer Service
Duluth, Georgia 30136-9421
Telephone: (404)
497-6400
We
will
need the following in order to assist you:
-Your name, address, and telephone number
-Product model and serial number
-Date of purchase
-Dealer
name
and
address
-Nature of the problem
After reviewing
all
the facts involved, you
will
be
of what action
can
be
taken. Please
bear
in
mind that your problem
will
likely be resolved at the dealership, using the dealer's facilities,
equipment, and personnel. so it
is
very important that your initial contact be with the dealer.
Your purchase of a Honda product is greatly appreciated by both your dealer and American Honda
Motor Company. We want
to
assist you in every way possible
to
assure your satisfaction with your
purchase.