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Assistance, Guarantee – Hotpoint MSZ User Manual

Page 18

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18

Assistance

Guarantee

12 Months Parts and Labour Guaramtee
Your appliamce has the benefit of our manufacturer’s

guarantee, which covers the cost of breakdown

repairs for twelve month the date of purchase.

This gives you the reassurance that if, within that time,

your appliance is proven to be defective because of

either workmanship or materials, we will, at our

discretion, either repair or replace the appliance at no

cost to you.

This guarantiee is subject to the following conditions:

• The appliance has been installed and operated

correctly and in accordance with our operating and

maintenance instructions.

• The appliance is used only on the electricity or gas

supply printed on the rating plate.

• The appliance has been used for normal domestic

purposes only.

• The appliance has not been altered, serviced,

maintained, dismantled, or otherwise interfered with

by any person not authorised by us.

• Any repair work must be undertaken by us or our

appointed agent.

• Any parts removed during repair work or any

appliance that is replaced become our property.

• The appliance is used in the United Kingdom or

Republic of Ireland.

The guarantee

does not cover:

• Damage resulting from transportation, improper use,

neglect or interference or as a result of improper

installation.

• Replacement of any consumable item or accessory.

These include but are not limited to: plugs, cables,

batteries, light bulbs, fluorescent tubes and starters,

covers and filters.

• Replacement of any removable parts made of glass

or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE

APPLIANCE HAS BEEN USED IN

COMMERCIAL OR NON-DOMESTIC

PREMISES.

5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee.

This additional guarantee is conditional on you

registering your appliance with us and the parts being

fitted by one of our authorised engineers.

There will be a change for our engineer’s time. To

activate the extra parts warranty on your appliance,

simply call our registration line on
0870 6092094 (ROI 01 230 0800).

Extended Guarantees
We offer a selection of repair protection plans that

enable you to fully cover yourself against the expense

of repair bills for the life of your policy. To find the ideal

plan for you please call our advaice line on

08709 088

088 (ROI 01 230 0233)

Free Helpdesk Service
We have a dedicated team who can provaide free

advice and assistence with your appliance if you

experience any technical difficulties within the first 90

days of ownership. Simply call our Hotpoint Service

Hotline on

08709 066 066 (ROI 0818 313 413) for

telephon assistance, or where necessary, to arrange

for an engineer to call. If we cannot resolve the

technical problem we will replace your machine or, if

you prefer, give you your money back.