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Troubleshooting guide – Hotpoint MSZ User Manual

Page 16

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16

Troubleshooting guide

Moisture has accumulated:

There is water in the defrost pan:

If the appliance temperature is

too high:

The applianceʼs in contact with

the seal is hot to the touch:

The doors do not open and close

properly:

The light does not work:

The automatic ice-maker does not

work:

The dispenser does not work:

The ice dispenser stops working:

• Make sure the air ducts inside the compartment are not blocked and thus

preventing the circulation of air.

• Make sure food is properly packaged. Dry any wet food containers before

placing them in the appliance.

• Make sure the doors are not opened too frequently. When the door is

opened, the moisture contained in the room air enters the appliance. The

more often the door is opened, the faster moisture accumulates, especially

if the room itself is very humid.

• If the room is very humid, it is normal for moisture to accumulate inside the

appliance.

• This is normal in hot and humid weather. The pan can even be half full.

Make sure the refrigerator is level so that water does not spill from the pan.

• Are the appliance controls correctly adjusted?

• Has a large amount of food been placed in the appliance?

• Make sure the doors are not opened too frequently and check that the

doors close properly.

• Make sure the air ducts inside the compartment are not blocked and thus

preventing the circulation of cold air.

• This is normal in hot weather and when the compressor is working.

• Make sure no food packages are blocking the door.

• Make sure the inside parts or the automatic ice-maker are not incorrectly

positioned.

• Make sure the door seals are not dirty or sticky.

• Make sure the appliance is level.

• Have you checked the protection devices and fuses of your home’s

electrical system?

• Is the power cable plugged into a socket powered with the right voltage?

• Is the lamp burnt?

• Has the freezer had enough time to become cold? With a new appliance

this may take overnight.

• Is the automatic ice-maker ON/OFF button set to ON?

• Is water reaching the automatic ice-maker? Is the water cock open? The

filter may be clogged or not correctly installed. Firstly, check the filter

installation instructions to make sure the filter is correctly fitted and not

clogged. If installation or clogging is not the problem, call qualified

personnel or a technician.

• Is the freezer compartment door closed?

• Is the ice bucket correctly installed?

• Are the ice cubes stuck because the ice dispenser has not been used for

some time? Shake the ice bucket to separate the cubes and increase the

holding capacity. It is advisable to throw away the old ice cubes and make

new ice.

• Has the ice dispenser lever been pressed for too long? Wait about 3

minutes for the dispenser motor to reset.