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Upgraded warranty options, Obtaining support worldwide – HP photosmart 720 User Manual

Page 62

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62

hp photosmart 720 user’s manual

Upgraded warranty options

You can select one of the following upgraded warranty options

(available in the U.S. only):

z

Standard Next Day Exchange

z

Accidental Damage Protection with Next Day Exchange

Upgrade your standard factory warranty to three years with

the HP SupportPack. Service coverage begins on product

purchase date and the pack must be purchased within the first

180 days of product purchase. HP will determine the hardware

service offering based upon the outcome of system self-test

programs run by the customer through the initial call to the HP

Customer Care Center. If during your technical support call it is

determined that your product needs replacement, HP will ship

you this replacement product next business day free of charge.

Optional Accidental Damage Protection is also available. This

warranty upgrade protects against accidental breakage such

as spills, drops, or falls. Both of these warranty upgrades offer

maximized uptime and productivity, the convenience of door-

to-door pickup with delivery, packaging and freight prepaid by

HP.
For more information call 1-888-999-4747 or visit

www.homeandoffice.hp.com

and select “warranty upgrades”

under “product support.”

Obtaining support worldwide

Telephone support is free for one year in Asia and the South

Pacific, and for 30 days in the Middle East and Africa.
The information contained in this document and the applicable

conditions for HP phone support are subject to change without

notice. Please check for the latest information and conditions at

www.hp.com/cposupport/loc/regional.html

.