Getting help using the worldwide web, Preparing to call technical support – HP f2304 User Manual
Page 37
Troubleshooting
User’s Guide
5–3
Getting Help Using the Worldwide Web
Before contacting customer services, refer to the support
Web site at:
.hp.com/support
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips
in this section, you may need to call technical support. Have
the following information available when you call:
■
The monitor
■
Monitor model number (on front and back panel)
■
Serial number for the monitor (on back panel)
■
Purchase date from invoice
■
Conditions under which the problem occurred
■
Error messages received
■
Hardware configuration (found on Windows Control
Panel)
■
Computer hardware and software you are using