HP D2D120 - Manual (Page 19)

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For more information, visit: www.hp.com/hps/support
• Dream of being able to spend more time focusing
on your core competencies and less on day-to-day
IT services? Our outsourcing services and global IT
expertise can make this dream a reality .
• To speed product implementation, consider our
factory-direct capabilities . Our plug-and-play
solutions are integrated, tested, and shipped in a
fully configured rack . Included are pre-delivery site
reviews, factory installation and configuration, onsite
installation, and product orientation .
• In today’s fast-paced business environment, your
employees need to quickly assimilate new IT skills . HP
can help you achieve this goal with a variety of training
services, including instructor-led courses, customized
onsite training, and innovative remotely assisted courses .
Capitalize on your IT environment capabilities with
a service partner who thoroughly understands server,
storage, and network technology in a multi-vendor
environment . HP, working in partnership with
HP Authorized Channel Partners, has the expertise
and skill . Whether your company is a medium-sized
organization or a large global corporation, HP Services
can help . To learn more, visit
www.hp.com/hps/support
HP Services
Scalable, flexible, and reliable—like your storage
As your business grows, your storage needs can change dramatically .
You need services and support that can scale in the same way your
storage does . HP Services can help you manage and evolve your
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operational costs, and protect data while reducing risk .
Whatever your storage needs, you can rely on HP and our
authorized channel partners to work side by side with you for optimal
results . We understand the needs of your dynamic business . That’s
why we provide a comprehensive range of scalable, affordable, and
reliable services to support your disk storage systems, tape storage
and media, storage networking, and archiving solutions .
HP recommended service levels:
• Hardware Installation or Hardware Installation and Startup
(if available): Provides initial hardware installation of your
product into your technology environment (system configuration
is not included) .
• 3-year Support Plus 24: Provides integrated hardware and
software support services designed specifically for your
technology . HP Services engineers deliver reactive onsite hardware
support and over-the-phone software support around-the-clock .
For more information about HP services and support, contact your
HP sales representative or HP Authorized Channel Partner or, visit
www.hp.com/hps/storage