Quickspecs – HP ProLiant DL385 User Manual

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HP Care Pack Services

Hardware Services Response On-site Service

Hardware Services Response On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic

U4496E

4-Hour On-site Service, 5-Day x 13-Hour Coverage, 4 Years, Electronic

U8099E

4-Hour On-site Service, 5-Day x 13-Hour Coverage, 5 Years, Electronic

U8065E

4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic

U4497E

4-Hour On-site Service, 7-Day x 24-Hour Coverage, 4 Years, Electronic

U8116E

4-Hour On-site Service, 7-Day x 24-Hour Coverage, 5 Years, Electronic

U8082E

Hardware Services Call to Repair On-site Service

6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic

U4498E

6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 4 Years,
Electronic

U9736E

6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 5 Years,
Electronic

U9735E

24-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic

UP711E

24-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 4 Years,
Electronic

UP712E

24-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 5 Years,
Electronic

UP713E

Installation & Start-up Services

Hardware Installation, Electronic

UA008E

Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-
5pm, M-F, excl. HP holidays, Electronic

UA007E

Support Plus

Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP
holidays, Electronic

U4508E

Support Plus 24

Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic

U4509E

Onsite HW support 24x7, 4hr response and SuSE Linux SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic

U6310E

NOTE:

NOTE: For more information, customer/resellers can contact:

http://www.hp.com/services/carepack

QuickSpecs

HP ProLiant DL385 Generation 7 (G7)

Additional Options

DA - 13594 Worldwide — Version 3 — May 7, 2010

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