Eshooting, Error codes – Hotpoint WD72 User Manual
Page 10
Is your water pressure too
high?
eshooting
If the appliance is still not working
contact:
Repair Service and Information Desk
UK 08709 066 066
Republic of Ireland 1850302 200
You will be asked for the following
details: Name and Address, Post
Code,Telephone Number, Date of
Purchase, Colour and Model/Serial
Numbers - which can be found on
the inside of the door.
Clear and precise details of the query
or fault.
In the unlikely event of a problem
occurring with your machine, an Error
Code will appear in the Infobubble™.
Brief explanations of the codes are
shown below:
allation
s that have
d
Is the standpipe or household
drain blocked.
Check the feet have been
levelled.
Is steam coming from the
dispenser drawer?
Are the fill hoses on correctly?
If not tighten them.
OES NOT
ATER
MY MACHINE IS LEAKING
(E10/E11/E13)
THE PROGRAMME TAKES A
LONG TIME
SUDS ARE COMING FROM
THE DISPENSER DRAWER
THE LAUNDRY IS NOT DRY
AFTER USING THE DRY
PROGRAMME
nnected to
stem?
end of the
e unit has
ff.
The machine is designed to
release steam from the dispenser
drawer during hot washes.
n selected?
til the button
gain.
ld’ button
You may need to call in a
plumber.
✓
✓
Turn the main supply tap
down.
t, standpipe
ections free
ges?
een installed
?
Was the laundry spun dry at the
end of a wash programme, if not
select a spin and dry option to
suit the fabric type.
Did you select the right heat/time
setting?
✓
Is the cold water turned on at the
tap?
✓
ser drawer.
Dispenser
Check for low temperature and
low pressure for the hot and
cold water supply
Check the correct amount of
suitable detergent has been
used, refer to manufacturer’s
recommendations.
TS IN THE
ENSER
ENT
ERROR CODES
E10/11/13
E15
E17
E16
E14
E30/31
E50/51
No Hot / Cold fill -
Check the water supply
and the hot and cold hose
connections.
Water will not pump out -
See ‘MY MACHINE DOES
NOT PUMP OUT WATER’.
Door is not closed properly
Pressure at the 2 o’clock
position until door clicks.
High water level -
Disconnect or turn off the
water supply, then call for a
Service Engineer.
Call for a Service Engineer
Motor Drive Problem -
Run the programme again,
if problem persists call for
a Service Engineer.
Call for a Service Engineer.
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✓