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HP 720 Series User Manual

Page 55

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6-Troubleshooting and support

55

My image is

too bright.

The flash

provided too

much light.

Change the flash setting to

Flash

Off

.

A natural or

artificial

source other

than the flash

provided too

much light.

Try taking the picture from a

different angle. Avoid pointing

the camera directly toward a

bright light or reflective surface

on a sunny day. If there is light

behind your subject, use the

Flash On

setting. Adjust the EV

compensation.

You were too

close to the

subject to use

the flash.

Move back from the subject or

set the flash to

Flash Off

and

take the picture again.

When I

connect the

camera to my

computer, the

software says

it cannot find

the camera.

The camera is

turned off.

Turn on the camera.

The cable is

not connected

correctly.

Make sure that the cable is firmly

connected at both ends.

The camera is

connected to

the computer

through a USB

hub and your

USB hub is not

compatible

with the

camera.

Connect the camera directly to a

USB port on the computer.

Problem

Possible cause Solution