Troubleshooting – HP CC330 User Manual
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Troubleshooting
Problem
Possible causes
Solution
Camera does not turn on.
•
The battery has run out.
•
The battery is not inserted
correctly.
•
Replace with a fully charged
battery.
Camera turns off suddenly
during operation.
•
The battery has run out.
•
Replace with a fully charged
battery.
The picture is blurred.
•
The lens is dirty.
•
appears when taking
pictures.
•
Use a soft cloth to clean the lens
on your camera
•
Use the
Image Stabilization
mode.
Images and video files cannot
be saved.
•
The memory card is full.
•
Replace the memory card with a
new one.
•
Delete unwanted images.
•
Unlock the memory card.
No picture is taken when
pressing the Shutter button.
•
The memory card is full.
•
No available space to
store the files.
•
The mode dial is in
Playback mode.
•
Replace the memory card with
a new one or clean off current
memory card.
•
Delete unwanted images.
•
The memory card is locked.
Images cannot print from the
connected printer.
•
The camera is not
connected to the printer
correctly.
•
The printer is not
PictBridge compatible.
•
The printer is out of paper
or out of ink.
•
The paper is jammed.
•
Check the connection between
the camera and printer.
•
Use a PictBridge compatible
printer.
•
Load some paper in the printer.
•
Replace the ink cartridge in the
printer.
•
Remove the jammed paper.