HP DL380 G7 - Manual (Page 96)

Troubleshooting 96
OS boot problems flowchart
Symptoms:
• Server does not boot a previously installed operating system
• Server does not boot SmartStart
Possible causes:
• Corrupted operating system
• Hard drive subsystem problem
• Incorrect boot order setting in RBSU
Item See
1 HP ROM-Based Setup Utility User Guide
(
http://www.hp.com/servers/smartstart )
2 "POST problems flowchart (on page 94 )"
3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 83 )"
• Controller documentation
4 "HP Insight Diagnostics (on page 79 )" or in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 83 )"
5 • "CD-ROM and DVD drive problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 83 )"
• Controller documentation
• "Loose connections (on page 87 )"
6 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
83 )"
7 • "Operating system problems" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page
83 )"
• "HP contact information (on page 112 )"
8
"Breaking the server down to the minimum hardware configuration (on
page 86 )" in the HP ProLiant Servers Troubleshooting Guide located on the
Documentation CD or see "Troubleshooting resources (on page 83 )"
9 • "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 83 )"
• Server maintenance and service guide, located on the Documentation
CD or the HP website
( http://www.hp.com/products/servers/platforms )
10 "General diagnosis flowchart (on page 89 )"