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Troubleshooting, 1 before replacing parts, 2 troubleshooting – HP XB3000 User Manual

Page 29: 1 before replacing parts –1

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Maintenance and Service Guide

2–1

2

Troubleshooting

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WARNING: Only authorized technicians trained by HP should repair

this equipment. All troubleshooting and repair procedures are detailed

to allow only subassembly-/module-level repair. Because of the

complexity of the individual boards and subassemblies, do not attempt

to make repairs at the component level or modifications to any printed

wiring board. Improper repairs can create a safety hazard. Any

indication of component replacement or printed wiring board

modification may void any warranty or exchange allowances.

This chapter contains troubleshooting information for the
expansion base. Carefully match the symptoms of the
malfunction against the problem description in the
troubleshooting tables to avoid a misdiagnosis. Refer to
Chapter 5 for all removal and replacement procedures.

Follow these guidelines when troubleshooting:

Complete the recommended actions in the order in which
they are given.

When the problem is resolved, do not complete the remaining
troubleshooting steps.

2.1 Before Replacing Parts

When troubleshooting a problem, check the following list for
possible solutions before replacing parts:

Be sure that cables are connected properly to the suspected
defective part.

Be sure that all required device drivers are installed on the
computer.