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Section 4: maintaining & servicing, Maintaining and servicing your fireplace – Heat & Glo Fireplace ST-38GTV User Manual

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4

Maintaining and Servicing Your Fireplace

Fireplace Maintenance

Although the frequency of your fireplace servicing and main-

tenance will depend on use and the type of installation, you

should have a qualified service technician perform an appli-

ance check-up at the beginning of each heating season.

See the table below for specific guidelines regarding each

fireplace maintenance task.

IMPORTANT: TURN OFF THE GAS BEFORE SERVICING

YOUR FIREPLACE.

Replacing old ember material
Frequency:
Once annually, during the checkup.
By: Qualified service technician.
Task: Brush away loose ember material near the burner.

Replace old ember material with new dime-size and shape

pieces of Golden Ember (DE-93) and Glowing Ember (050-

721). New ember material should be placed alternately on

top of the burner - a layer of Golden Ember, a layer of Glowing

Ember, and so on. Save the remaining ember material and

repeat this procedure at your next servicing. For more

information, see Placing Ember Material.

Cleaning Burner and Controls
Frequency:
Once annually.
By: Qualified service technician.
Task: Brush or vacuum the control compartment, fireplace

logs and burner areas surrounding the logs.

Checking Flame Patterns, Flame Height
Frequency:
Periodically.
By: Qualified service technician/Home owner.
Task: Make a visual check of your fireplace’s flame patterns.

Make sure the flames are steady - not lifting or floating (see

Figure 17). The flame sensor (DSI) or thermopile (standing

pilot) tips should be covered with flame (see Figure 8).

Checking Vent System
Frequency:
Before initial use and at least annually

thereafter, more frequently if possible.
By: Qualified service technician/Home owner.
Task: Inspect the external vent cap on a regular basis to

ensure that no debris is interfering with the flow of air. Inspect

entire vent system for proper function.

Cleaning Glass Door

Frequency: After the first 3 to 4 hours of use. As neces-

sary after initial cleaning.

By: Home owner.

Task: Remove and clean glass after the first 3 to 4 hours of

use. After the initial cleaning, clean as necessary, particu-

larly after adding new ember (flame colorant) material. Film

deposits on the inside of the glass door should be cleaned

off using a household glass cleaner. NOTE: DO NOT handle

or attempt to clean the door when it is hot and DO

NOT use abrasive cleaners.

Figure 17. Burner Flame Patterns