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Problem solver, Questions? — use this problem solver – Hotpoint HDA489 User Manual

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Questions?

Use This Problem Solver

PROBLEM

DISHWASHER
WON’T RUN

UNUSUAL NOISE

DISHES DON’T DRY

UNCLEAN DISHES
AND FLATWARE

DETERGENT LEFT
IN DISPENSER CUPS

DETERGENT CUP
LID WON’T LATCH

ADDING

DETERGENT

YELLOW OR
BROWN FILM

POSSIBLE CAUSE

A fuse in your home maybe blown, or the circuit breaker tripped. Replace fuse or
reset circuit breaker. Remove any other appliances from the circuit.

Utensils may not be secure on rack pins, or something small may have dropped from
the rack. Water is causing utensils to rattle. Make sure everything is securely placed
in dishwasher.

Make sure inlet water temperature is correct. (See How To Test Water Temperature

section.)

Unload the bottom rack first. Water from dishes in the top rack maybe spilling into the
bottom rack.

Check for improper loading. Dishes shouldn’t nest together. Avoid overloading.

Check the rinse agent dispenser to see that it’s not empty.

Check inlet water temperature. It should be at least

(To test, see How To Test

Water Temperature section.)

Water pressure may be temporarily low. Turn on a faucet. Is water coming out slower
than usual? If so, wait until pressure is normal before using your dishwasher.

Plugged air gap. (See Care and Cleaning section.)

Improper rack loading. (See Loading section.)

Water may not be reaching the detergent cups. Move dishes that maybe blocking
detergent cup.

The dispenser cover may not be opening or may be blocked by improperly
items. If you used a powder detergent, open the cup and remove any caked-on
detergent, If the cup still doesn’t open automatically, call for service.

Detergent may be old. If the powder detergent is hard or caked in the box, throw it
away. The detergent may not be working well. Try another brand.

Cycle Indicator Dial must be in OFF position for cup lid to close and latch properly. If
you unlatch the door and open it to dry your dishes, the Cycle Indicator Dial does not
advance to OFF by itself.

Tea or coffee can stain cups. Remove the stain by hand, using a solution of 1/2 cup
bleach and 3 cups warm water.

An overall yellow or brown film on dishes or glassware can be caused by iron deposits
in water. A special filter in the water supply line is the only way to correct this problem.
Your water softener company can tell you about the filter.

Yellow film on sterling silver results when you wash copper utensils in the same load.
Silver polish will usually remove this stain.

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