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Troubleshooting, Problems and solutions – HP Photosmart 612 User Manual

Page 59

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Troubleshooting

51

Troubleshooting

This chapter contains information about the following items:

troubleshooting

error messages

HP support

camera warranty

Problems and solutions

Problem

Possible cause

Solution

The camera
does not turn
on.

The batteries are not
functioning correctly.

Check the following conditions:

The type of batteries that you have
installed in the camera may not be
the appropriate type for a digital
camera. Use only four photo-quality
AA lithium, alkaline, or NiMH
batteries.

Make sure the batteries are inserted
correctly. The positive and negative
poles may be reversed.

The charge in the batteries may be
low or completely drained. Try
installing new or recharged
batteries.

The ac adapter is
not functioning
correctly.

Check the following conditions:

The ac power adapter is plugged
into an electrical outlet.

There is power at the outlet.

The ac power adapter is not
damaged.

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SwUG.book Page 51 Tuesday, September 25, 2001 1:30 PM