beautypg.com

Flowchart 2.14-no audio, Flowchart 2.14—no audio, Flowchart – HP ZE4900 User Manual

Page 58: 14—no audio

background image

2–20

Maintenance and Service Guide

Troubleshooting

Flowchart 2.14—No Audio

Y

N

Reload

audio drivers.

Audio

driver in OS
configured?

Audio?

Y

Y

Y

N

N

N

Correct

drivers for

application?

Connect to

external

speaker.

Load drivers and
set configuration

in OS.

Audio?

Done

Replace audio

board and

speaker

connections

in notebook

(if applicable).

1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.

No audio.

Audio?

Done

Turn up audio

internally or

externally.

Y

N