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Flowchart 2.13—no os loading, Cd-rom or dvd-rom drive – HP ZE4900 User Manual

Page 57

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Troubleshooting

Maintenance and Service Guide

2–19

Flowchart 2.13—No OS Loading, CD-ROM
or DVD-ROM Drive

Y

Done

N

Bootable

disc in

drive?

Disc

in drive?

No OS

loading from

CD-ROM or

DVD-ROM Drive.

Install bootable

disc and

reboot

notebook.

Go to

“Flowchart

2.15—Nonfunctioning

Device.”

Go to

“Flowchart

2.15—Nonfunctioning

Device.”

Install

bootable disc.

Boots from

CD or DVD?

Boots from

CD or DVD?

Try another

bootable disc.

Booting

from another

device?

Booting

order

correct?

Correct boot

order using

the Setup utility.

Done

Reseat

drive.

Y

Y

Y

Y

Y

N

N

N

N

N

Reset the

notebook. Refer to

Section 1.3,

“Resetting the
Notebook,”

for

instructions.