Quickspecs – HP ProLiatn Generation 6 DL380 User Manual

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Factory Express Portfolio

Factory Express Portfolio
for Servers and Storage

for Servers and Storage

HP Factory Express offers configuration, customization, integration and deployment services for HP
servers and storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed.

Factory Express offers service packages for simple configuration, racking, installation, complex
configuration and design services as well as individual factory services, such as image loading, asset
tagging, and custom packaging. HP products supported through Factory Express include a wide array of
servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000
servers as well as the MSAxxxx, EVA7xxx,,EVA, XP, rackable tape libraries and configurable network
switches.

For more information on Factory Express services for your specific server model please contact your sales
representative or go to:

http://www.hp.com/go/factory-express

HP Enterprise

HP Enterprise
Configurator

Configurator

The HP eConfigure-Enterprise Configurator now provides factory default racking for our HP hardware
portfolio. This approach is aligned with our strategic direction to meet the needs and expectations of our
valued customers. If you require "custom" rack configuration, please contact HP's Customer Business
Center or an Authorized Partner for assistance.

http://www.hp.com/products/configurator

Service and Support

HP Care Pack services include coverage for the HP branded hardware options qualified for the server
and purchased at the same time or afterward that are internal to the enclosure. This also includes the
22" and smaller external monitors and tower UPS options up to 3kVA. These items will be covered at the
same service level and for the same coverage period as the server. Coverage of UPS Battery is not
included, and standard warranty terms & conditions apply. For servers or storage systems installed within
a rack, service also covers all HP qualified rack options installed within the same rack.

To fully capitalize on your HP ProLiant servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of multi vender support solutions, provides a range of support services designed to meet the
varying needs of your business. Whether an SMB, or large global corporation, HP has a ProLiant server
support offer to help you speedily deploy and maximize system uptime.

Recommended Service

Recommended Service - simplify ProLiant solution implementation, maintenance, and management.

Support

Support: 3-Year 4-Hour response 24x7 Same Business Day Coverage only
Deployment Service

Deployment Service

Deployment Service: Installation and Start up only

Enhanced Service

Enhanced Service - optimize service level to increase IT performance and availability.

Support

Support: 3-Year Support Plus 24 only

Refer to the information on "Installation & Start-Up" for service on ProLiant server and Microsoft or Linux
O/S per the Customer Description and/or Data Sheet; to be delivered on a scheduled basis 8am-5pm,
M-F, excluding HP holidays.

NOTE:

NOTE: For a complete listing of service offerings and information visit:

http://www.hp.com/services/proliantservices
http://www.hp.com/go/proliant/carepack

QuickSpecs

HP ProLiant DL380 Generation 6 (G6)

Standard Features

DA - 13234 Worldwide — Version 12 — July 13, 2009

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